Receiving and Shipping Pallets

How we handle delivery and shipping by pallet

Delivery to our facilities

  • Shipments that are delivered on pallets should not have stacked pallet as there is no forklift in the facility.  If we receive stacked pallets we may have to break them before moving, they will be considered two pallets..
  • Overall pallet/product height must not exceed 186 cm (72 inches).  Pallets that exceed that height will be considered two pallets.
  • Product must not overhang the pallet by more than 2.5 cm (1 inch) on any side.
  • Pallets must be stacked safely, and wrapped securely. Pallets that are dangerous to move will be considered two pallets.
  • The delivery truck must have a lift gate, or the driver be prepared to wait for the dock to be available.

Shipping to Amazon

  • There is currently no negotiated shipping rate for pallets in Canada.  For that reason, we encourage clients to ship individual cartons via UPS.
  • Truck that pick up pallets must have a lift gate, or the driver be prepared to wait for the dock to be available.

Updated July 3, 2018